Complaints

A Team Committed to Client Feedback and Satisfaction

You deserve a law firm that fights for you and keeps you informed every step of the way.

That’s exactly what we deliver. We don’t hide behind half-hearted promises or buzzwords. Our legal team shows up, answers your calls, and fights for you from the beginning.

We Support You Throughout Your Case

When you contact us, you’re immediately connected with trained intake specialists. Each specialist is handpicked for their care and attention to detail. They listen, ask the right questions, and walk you through the next steps. If we determine that Clay Travis Law is the best fit for you, we’ll send the necessary paperwork. 

After you become a client, we assign your case to the best department and legal team. Each attorney is carefully selected for their grit, strategy, and results. They’ll be your point of contact from the first conversation to the final outcome.

How We Handle Your Concerns

Communication is the foundation of your relationship with your lawyer. We understand how frustrating it is to be left alone with zero answers or minimal updates. So, we work hard to make sure you always have the information you need.

Transparent communication begins with the first call. When you work with Clay Travis Law, you can expect a full team approach to your claim. Our staff and attorneys are available 24/7 for you. We incorporate modern tools, including client portals and digital updates, so you always know where your case stands. No guesswork. No excuses.

Even with strong systems, issues can still pop up. And if you feel like you’re not being heard, we fix it. Our Client Care Team steps in fast, listens closely, and makes sure your concerns get handled. We take every complaint seriously.

Contact Us

At Clay Travis Law, we’re here to take care of you, your case, and your future. If you have concerns or want an update, we want to hear from you. 

Contact Information

Email: mshatara@asilpc.com